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    Nunuzi for Merchants

    1. Home
    2. Nunuzi for Merchants

    Fill more tables, rooms and experiences.

    Nunuzi puts your restaurant, hotel, stay or experience in front of people looking for somewhere to go. We tell your story, bring the guests and pay you the next day.

    List your business See how it works
    • Freeto join and list your business
    • 85%of every sale is yours on a flat 15% commission
    • Next daysettlement through leading African payment gateway systems
    • 1%paid to Circle members who recommend you, for 24 months

    Made for places people travel to, stay at and talk about.

    Nunuzi is for hospitality and experiences first. Whatever you offer, you get more than a listing: you get introduced.

    Restaurants, cafés and bars

    Fill tables, win delivery orders and become the place guests tell their friends about. Late-night orders can reach you through the Night Concierge.

    15% flat

    Hotels and serviced apartments

    Guests who stay longer eat, shop and explore more. Fill rooms, then put your restaurant, spa and experiences in front of every guest.

    Room bookings 6%

    Airbnbs and short stays

    Be found by travellers and residents planning a stay, with photography that does your place justice and reviews that build trust.

    Short stays 12%

    Experiences and travel

    Tours, tastings, golf, spa days, car hire and travel agencies. Let visitors book the best of Nairobi directly from you.

    Travel agencies 4% ยท Car hire 6%
    Also on Nunuzi:GiftsFashion in mallsWine and spirits for over-18sBeauty and wellness

    Four ways Nunuzi brings you guests.

    You list once. Guests find you in different ways, at different moments of their day.

    Discovery

    Found by people who are already looking

    Visitors and Nairobi residents come to Nunuzi to decide where to eat, stay and go. Smart recommendations put your place in front of the guests most likely to love it.

    Bookings

    Tables, stays and experiences, booked instantly

    Guests book straight from your Nunuzi page and you see it the moment it happens.

    Night Concierge

    Open when the city is still awake

    After 10pm, guests can still order and get it delivered by a licensed taxi. Your late hours turn into extra sales.

    Nunuzi Circle

    Customers who recommend you

    Circle members share the places they love and earn 1% of what their friends spend for 24 months. Customers can also nominate their favourite vendors to join Nunuzi, so guests who already love you are asking for you.

    Every merchant has a story. We tell yours.

    When you join Nunuzi you are not just listed. You are introduced. Nunu and Nuzi Stories show the people behind each place, so guests choose you before they ever walk in.

    1. A photographer visits you, free, so your listing looks like your business at its best.
    2. We help you shape your story, and film a short Meet a Nunu feature.
    3. Your story is published in Nunu and Nuzi Stories and shared across our channels.
    4. The community meets you, and Circle members bring guests back again.
    Tell us your story
    NunuThe merchant. Nunu has it.
    NuziThe customer. Nuzi found it.

    We do the marketing. You run the business.

    Everything below comes with joining.

    AI marketing

    Smart recommendations that put you in front of the right shopper.

    Professional photography

    A listing that looks like your business at its best.

    Storytelling support

    Help shaping your story for Nunu and Nuzi Stories.

    Video creation

    Short-form video that drives discovery, made for you.

    Customer insights

    See who finds you, what they book and what works.

    Loyalty tools

    Turn a first-time visitor into a regular.

    Training

    Guidance on your listing, bookings and the platform's tools.

    AR campaigns

    Augmented reality touchpoints, as they roll out.

    Our plan to grow your sales.

    Your growth is our growth, so we invest in it from day one.

    • Launched to the cityPress, social media, search and partner newsletters introduce Nunuzi and its merchants to Nairobi.
    • Asked for by nameCustomers nominate the places they want on Nunuzi. When enough guests ask for you, we come and invite you, and we tell them when you are live.
    • Recommended by guestsHotel concierges and Circle members share your page and bring guests who book.
    • Seen by the right peopleYour photos, video and story are used across our channels, so one shoot works for you everywhere.
    • Guided by your numbersSee who finds you and what they book, then act on it with loyalty tools and training from our team.

    Be one of the first 100 Nunus.

    Early merchants get extra visibility when Nunuzi opens to customers.

    • A Founding Nunu badge on your page
    • A free Stories shoot
    • Top placement in launch week
    • A named thank-you in the launch announcement
    Claim your place

    From sign-up to first sale.

    The same six steps apply to a hotel, a tour operator or a restaurant. Only the detail inside each step changes.

    1. Sign up and verifySend your business details and documents. We verify your registration and identity.
    2. Sign the agreementReview and sign the Merchant Terms and Conditions and the Merchant Code of Conduct.
    3. Build your storefrontInstall the Merchant App. Add your menu, rooms or experiences with prices and photos.
    4. Train and go liveAn on-site briefing and a test order. You receive your QR code and marketing materials.
    5. Start sellingReceive orders and bookings. Track results in real time from your dashboard.
    6. GrowCollect reviews, share your story with Nunuzi Circle and use the loyalty tools.

    Support for the day you want to do more.

    When it is time to stock up, expand or protect what you have built, Nunuzi connects you to trusted partners.

    Nunuzi Finance

    Working capital powered by tabb, so you can stock up for busy seasons.

    Cover for your business

    CIC Impact Insurance Shield Cover, with add-ons, and Absa merchant financing.

    Supply you can count on

    Cooking gas from MamaGas and other business inputs through our supply partners.

    Nunuzi Finance carries a 3.5% cost and a 1.5% processing fee, and is subject to credit and KYC checks.

    N

    Welcome aboard. Let's grow together.

    Join Nunuzi free, keep 85% of every sale and be recommended by the guests who already love you.

    List your business About Nunuzi